الملاحظات
مقدمة
(1)
See A. C. Edmondson. Teaming:
How Organizations Learn, Innovate, and Compete in the Knowledge
Economy. San Francisco: Jossey-Bass,
2012.
(2)
For a detailed case study on Danone’s approach
to knowledge sharing, see A. C. Edmondson and D. Lane.
“Global Knowledge Management at Danone (A) (Abridged).”
Harvard Business School Case 613–003, July 2012. (Revised
from original July 2012 version), 1.
(3)
A. C. Edmondson and K. S. Roloff. “Phase Zero:
Introducing New Services at IDEO (B).” Harvard Business School
Supplement 606–123, March 2013. (Revised from original June 2006
version).
(4)
A. C. Edmondson, S. Ribot, and T. Zuzul. “Designing
a Culture of Collaboration at Lake Nona Medical City.” Harvard
Business School Case 613–022, October 2012.
(5)
A. C. Edmondson, S. Ribot, and T. Zuzul.
“Designing a Culture of Collaboration at Lake Nona Medical
City.” Harvard Business School Case 613–022, October
2012.
(6)
A. C. Edmondson. Teaming: How
Organizations Learn, Innovate, and Compete in the Knowledge
Economy. San Francisco: Jossey-Bass,
2012.
(7)
Ibid.
(8)
Table 1 is reproduced from A. C. Edmondson. Teaming: How Organizations Learn, Innovate, and
Compete in the Knowledge
Economy. San Francisco: Jossey-Bass, 2012,
11–43.
(9)
A. Tucker and A. C. Edmondson. “Why Hospitals Don’t
Learn from Failures: Organizational and Psychological Dynamics That
Inhibit System Change.” California
Management Review 45, no. 2 (Winter),
2003.
(10)
A. C. Edmondson. Teaming: How
Organizations Learn, Innovate, and Compete in the Knowledge
Economy. San Francisco: Jossey-Bass, 2012,
11–43.
(11)
Ibid.
(12)
J. Smith. “What to Do When You Don’t Hear Back from a
Job Interview?” Forbes online,
February 20, 2013.
http://www.forbes.com/sites/jacquelynsmith/2013/02/20/what-to-do-when-you-dont-hear-back-after-a-job-interview/
(accessed June 21, 2013).
الفصل الأول: التطلُّع إلى هدفٍ طَموح
(1)
F. Rashid, H. Leonard, and A. C. Edmondson. “Chilean Mining
Rescue (A).” Harvard Business School Case 612–046, 2012; and A. C.
Edmondson. Teaming: How Organizations Learn,
Innovate and Compete in the Knowledge Economy. San
Francisco: Jossey-Bass, 2012, 185–217.
(2)
F. Rashid, H. Leonard, and A. C. Edmondson. “Chilean
Mining Rescue (A).” Harvard Business School Case 612–046, 2012; and
F. Rashid, H. Leonard, and A. C. Edmondson. “Chilean Mining Rescue
(B).” Harvard Business School Case 612–47,
2012.
(3)
A. C. Edmondson, M. Roberto, and A. Tucker. “Children’s
Hospital and Clinics.” Harvard Business School Case 9–302–50, 2002;
and A. C. Edmondson. Teaming: How
Organizations Learn, Innovate and Compete in the Knowledge
Economy. San Francisco: Jossey-Bass, 2012,
257–87.
(4)
A. C. Edmondson, M. Roberto, and A. Tucker. “Children’s
Hospital and Clinics.” Harvard Business School Case 9–302–050, 2002,
4.
(5)
Ibid.
(6)
M. A. Carey and C. Weaver. “New ‘Innovation’ Chief Comes
from ‘Model’ Health Care System.” Kaiser Health
News, September 28, 2010.
http://www.kaiserhealthnews.org/stories/2010/september/28/cms-innovation-officehealth-
reform.aspx.
(7)
R. Gilfillan. “Speech at Healthcare Innovation Summit.”
YouTube video, 17:36, June 20, 2011.
http://www.youtube.com/watch?v=RPQEG0Dfg30.
(8)
T. Dwyer. “TRMC Is Building for the Future.” The Messenger, January 27, 2013.
http://www.kaiserhealthnews.org/stories/2010/september/28/cms-innovation-office-healthreform.aspx.
الفصل الثاني: تشكيل فريق العمل
(1)
For additional details, see A. C. Edmondson and J. Tachau.
“‘Argo’: The CIA’s Mission Impossible in Iran.” Harvard Business School
Case 613–087, April 2013.
(2)
Ibid.
(3)
A. C. Edmondson. Teaming: How
Organizations Learn, Innovate and Compete in the Knowledge
Economy. San Francisco: Jossey-Bass, 2012,
185–217.
(4)
This example is found in A. C. Edmondson. Teaming: How Organizations Learn, Innovate and
Compete in the Knowledge
Economy. San Francisco: Jossey-Bass, 2012,
195.
(5)
Ibid.
(6)
S. Thompson. “Trinity Accountable Care Organization Is
an Asset.” The Messenger,
December 30, 2012.
http://www.messengernews.net/page/content.detail/id/553715/Trinity-Accountable-Care-Organization-is-an-asset.html
(accessed June 21, 2013).
(7)
Ibid.; and R. G. Eccles, A. C. Edmondson, and D. Karadzhova.
“Arup: Building the Water Cube.” Harvard Business School Case 410–054,
June 2010.
(8)
E. Schein. Organizational
Culture and Leadership. 4th ed. San Francisco:
Jossey-Bass, 2010, 155–76 (ch. 21).
(9)
A. C. Edmondson and D. M. Smith. “Too Hot to Handle? How to
Manage Relationship Conflict.” California
Management
Review 49, no. 1 (Fall), 2006:
6–31.
(10)
J. Metcalfe and W. Mischel. “A Hot/Cool System of Delay
of Gratification: Dynamics of Willpower.” Psychological Review 106, no. 1, 1999:
3–19.
(11)
A. C. Edmondson and D. M. Smith. “Too Hot to Handle?
How to Manage Relationship Conflict.” California Management Review 49, no. 1 (Fall), 2006:
6–31.
الفصل الثالث: الإخفاق بذكاء
(1)
A. C. Edmondson. “Strategies for Learning from Failure.”
Harvard Business Review 89, no.
4, 2011; A. C. Edmondson. Teaming: How
Organizations Learn, Innovate and Compete in the Knowledge
Economy. San Francisco: Jossey-Bass, 2012,
149–84.
(2)
S. Sitkin. “Learning Through Failure: The Strategy of Small
Losses,” in L. L. Cummings and B. Staw (eds.), Research in Organizational Behavior 14. Greenwich, CT:
JAI Press, 1992, 231–66.
(3)
For the full Telco story, see A. C. Edmondson. Teaming: How Organizations Learn, Innovate and Compete
in the Knowledge Economy. San Francisco: Jossey-Bass,
2012, 234–52.
(4)
A. C. Edmondson. “Phase Zero: Introducing New Services at
IDEO (A).” Harvard Business Case 9–605–069, 2004; and A. C. Edmondson.
Teaming: How Organizations Learn, Innovate
and Compete in the Knowledge Economy. San Francisco:
Jossey-Bass, 2012, 257–87.
(5)
A. C. Edmondson. Teaming: How
Organizations Learn, Innovate and Compete in the Knowledge
Economy. San Francisco: Jossey-Bass, 2012; and A. C.
Edmondson. “Strategies for Learning from Failure.” Harvard Business Review 89, no. 4,
2011.
(6)
T. Kelley and D. Kelley. “Reclaim Your Confidence.”
Harvard Business Review, December
2012.
الفصل الرابع: التعلُّم بسرعة
(1)
A. C. Edmondson. Teaming: How
Organizations Learn, Innovate and Compete in the Knowledge
Economy. San Francisco: Jossey-Bass, 2012,
221–56.
(2)
Ibid., 26-27.
(3)
P. French. “Even People-Smugglers Have Ethics.” The Guardian online, March 14, 2004.
http://www.guardian.co.uk/theobserver/2004/mar/14/features.review37
(accessed June 21, 2013).
(4)
A. C. Edmondson. Teaming: How
Organizations Learn, Innovate and Compete in the Knowledge
Economy. San Francisco: Jossey-Bass, 2012,
240.
(5)
Ibid.
(6)
Ibid., 240-41.
(7)
A. C. Edmondson and L. Feldman. “Phase Zero:
Introducing New Services at IDEO (A).” Harvard Business School Case
605–069, March 2013. (Revised from original February 2005
version).
(8)
E. Catmull. “How Pixar Fosters Collective Creativity.”
Harvard Business Review,
2008: 1–12.
(9)
See A. C. Edmondson. Teaming:
How Organizations Learn, Innovate and Compete in the Knowledge
Economy. San Francisco: Jossey-Bass, 2012, 171, for
context; and Fortune for greater
detail in A. Taylor III. “Fixing Up Ford.” CNNMoney online, May 12, 2009.
http://money.cnn.com/2012/11/01/autos/mulally-ford-succession.fortune/index.html
(accessed June 21, 2013).
(10)
A. Taylor III. “Fixing Up Ford.” CNNMoney online, May 12, 2009.
http://money.cnn.com/2012/11/01/autos/mulally-ford-succession.fortune/index.html
(accessed June 21, 2013).
(11)
A. C. Edmondson. Teaming: How
Organizations Learn, Innovate and Compete in the Knowledge
Economy. San Francisco: Jossey-Bass, 2012,
115–48.
(12)
Ibid., 149–84.
(13)
Ibid.
(14)
M. D. Cannon and A. C. Edmondson. “Failing to Learn and
Learning to Fail (Intelligently): How Great Organizations Put
Failure to Work to Innovate and Improve.” Long Range Planning 38, no. 3 (June), 2005:
299–319.
(15)
R. S. Nickerson. “Confirmation Bias: A Ubiquitous
Phenomenon in Many Guises.” Review of
General Psychology 2, no. 2, 1998:
175.
(16)
A. C. Edmondson. “Framing for Learning: Lessons in
Successful Technology Implementation.” California Management
Review 45, no. 2 (Winter), 2003:
34–54.
